Engage in basic spoken exchanges at work (Superseded)
Note: FSKOCM02 is superseded by FSKOCM002
Unit Code: FSKOCM02
This accredited training resource supports Australian Registered Training Organisations (RTOs) in delivering nationally recognised vocational education and training (VET).
The resource includes:
Information on Catapult resources is available in the Catapult Knowledge Base.
Available in print and online.
This resource is available as a hardcopy (printed) book in Learner Guide and Trainer/Assessor Guide variants, and for online delivery and assessment through Catapult LMS. Contact us to learn more.
Important: RTOs are responsible for validating all training and assessment resources against their own Training and Assessment Strategy (TAS) and relevant regulatory requirements.
This unit describes the skills and knowledge required to interact with others in basic spoken exchanges at work, such as following simple instructions, engaging in informal exchanges with colleagues, leaving a short telephone message, or participating in a workplace team meeting.
This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 1 to undertake a vocational training pathway or workplace tasks.
This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.
Not applicable.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
The foundation skills described those required skills (language, literacy and numeracy) that are essential to performance.
Reading—in order to accurately read and interpret food labels and dietary requirements
The remaining foundation skills essential to performance are explicit in the performance criteria of this unit.
Oral Communication
None specified.
Assessment texts and tasks reflect those typically found in the workplace.
Advice and support is available.
Culturally appropriate processes and techniques suited to the language, literacy and numeracy capacity of individuals and the work being performed must be used.
Reasonable adjustments can be made to ensure equity in assessment for people with disabilities.
Assessors must satisfy NVR/AQTF assessor requirements, have sound knowledge of the ACSF and have demonstrable expertise in the vocational contextualisation and assessment of the core skill – oral communication.
$15.00 inc GST