Develop the retail frontline
This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia. It consists of Learning Resource Material (instructional theory), an Assessment Workbook, and information about assessment mapping to the Performance Criteria, Knowledge Evidence, and Performance Evidence requirements of this accredited unit.
Our SIRXTAD002 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants. This unit is available for enrolment and online training/assessment via Catapult LMS (Learning Management System). NOTE: If you are a training provider, please do your own validation, in accordance with your Training and Assessment Strategy (TAS).
$15.00 inc GST
Unit information about the SIRXTAD002 training material in this resource
SIRXTAD002 information from training.gov.au.
This unit describes the performance outcomes, skills and knowledge required to assess and develop the skills level of frontline team members.
It applies to individuals working in frontline management roles in a diverse range of industry sectors and business contexts. They operate independently with some responsibility for others and decision making, and within established organisational policies and procedures.
Unit mapping information
No equivalent unit.
Licensing, legislative, regulatory or certification requirements
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Unit sector or competency field
Cross-Sector—Training and Development
Prerequisite, co-requisite or interdependent assessment of units
Skills must be demonstrated in a services industry environment. This can be:
an industry workplace
a simulated industry environment
Assessment must ensure access to:
relevant documentation for:
industry and organisational skills requirements:
organisational procedures relevant to job role
industry standards and codes of practice relevant to job role
team members in need of development; these can be:
individuals in an industry workplace, or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.