Process product and service data
This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia. It consists of Learning Resource Material (instructional theory), an Assessment Workbook, and information about assessment mapping to the Performance Criteria, Knowledge Evidence, and Performance Evidence requirements of this accredited unit.
Our SIRWSLS001 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants. This unit is available for enrolment and online training/assessment via Catapult LMS (Learning Management System). NOTE: If you are a training provider, please do your own validation, in accordance with your Training and Assessment Strategy (TAS).
$15.00 inc GST
Unit information about the SIRWSLS001 training material in this resource
SIRWSLS001 information from training.gov.au.
This unit describes the performance outcomes, skills and knowledge required to use business technology to maintain and process business to business sales, customer service and related product data.
This unit applies to sales and administrative staff who work under supervision and within established administration policies and procedures.
Unit mapping information
No equivalent unit.
Licensing, legislative, regulatory or certification requirements
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Unit sector or competency field
Prerequisite, co-requisite or interdependent assessment of units
Skills must be demonstrated in a wholesale environment. This can be:
an industry workplace
a simulated industry environment
Assessment must ensure access to:
a computerised business sales system and associated documentation, product information and customer records
organisational policies and procedures for sales system administration
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.