SITSS00034 Business Management

A set of business management skills to equip individuals for work in any sector of the tourism, travel and hospitality industry.

This skill set entails 9 units:

BSBWRT401 Write complex documents
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices