This skill set has been endorsed by industry as appropriate for people, employed as support or care workers, who provide direct client care in a range of contexts, including aged care, home and community care and disability. It provides a set of skills for engaging in direct client care work in sectors undergoing significant reform.
This skill set entails 4 units:
CHCCOM002 Use communication to build relationships
CHCMGT001 Develop, implement and review quality framework
CHCCCS015 Provide individualised support
CHCCCS025 Support relationships with carers and families
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