We now offer resources to support Retail SIR streamlined

This is the first release of our new Retail streamlined resources.

This release includes 40 units of competency including all required core units and a range of electives relevant to Certificate II & III in Retail.

View SIR streamlined resources

Need to know more about Streamlining?

We have developed some support materials to help you understand streamlining and how it will affect the training and assessment resources you use. Watch our Snapshot Webinar on Streamlining or read our blog post on Streamlined Training Packages – what does it mean?.

If you have any questions about streamlining or our resources, please call smallprint on 08 8275 9333 or Catapult eLearning on 08 8275 9380

Retail SIR streamlined core units that we support:

SIR20216 – Certificate II in Retail Services

SIRXCEG001 Engage the customer
SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXIND001 Work effectively in a service environment
SIRXIND003 Organise personal work requirements
SIRXPDK001 Advise on products and services
SIRXRSK001 Identify and respond to security risks
SIRXWHS002 Contribute to workplace health and safety

SIR30216 – Certificate III in Retail

SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXWHS002 Contribute to workplace health and safety

Retail SIR streamlined elective units that we support:

SIRXSLS002 Follow point-of-sale procedures
SIRXIND004 Plan a career in the retail industry
SIRXCOM003 Promote team cohesion
SIRXDLV001 Deliver food products
SIRRFSA001 Handle food safely in a retail environment
SIRRFSA002 Supervise a food safety program
SIRXHWB001 Maintain personal health and wellbeing
SIRRINV001 Receive and handle retail stock
SIRRINV002 Control stock
SIRXMGT001 Supervise and support frontline team members
SIRXMKT001 Support marketing and promotional activities
SIRRMER001 Produce visual merchandise displays
SIRRMER002 Merchandise food products
SIRRMER003 Coordinate visual merchandising activities
SIRXPDK002 Advise on food products and services
SIRXPDK003 Advise on health and nutritional products and services
SIRRRTF001 Balance and secure point-of-sale terminal
SIRRRTF002 Monitor retail store financials
SIRRSTY001 Style the customer
SIRXTAD001 Train others in frontline tasks
SIRWSLS002 Analyse and achieve sales targets
SIRWSLS003 Build sales of branded products
SIRXIND002 Organise and maintain the store environment
SIRXIND003 Organise personal work requirements
SIRXIND005 Develop personal productivity