CHCCSM010

Application

This unit describes the performance outcomes, skills and knowledge required to develop and implement a plan for case management.

Workers at this level demonstrate autonomy, well developed judgement, adaptability and responsibility, and are typically already experienced in working intensively with people requiring support.

This unit applies to work in a range of health and community service sector contexts.

The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Assessment Conditions

Skills must be demonstrated in the workplace, with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace.

Assessment must ensure:

• access to facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
• use of case management plans
• access to organisational standards, policies and procedures
• links to other local service agencies or organisations
• opportunities for engagement with people involved in case management.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.