Maintain ICT equipment and replace consumables
This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia. It consists of Learning Resource Material (instructional theory), an Assessment Workbook, and information about assessment mapping to the Performance Criteria, Knowledge Evidence, and Performance Evidence requirements of this accredited unit.
Our ICTSAS216 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants. This unit is available for enrolment and online training/assessment via Catapult LMS (Learning Management System). NOTE: If you are a training provider, please do your own validation, in accordance with your Training and Assessment Strategy (TAS).
This ICTSAS216 unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia.
The unit content consists of:
Our ICTSAS216 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants.
This unit is also available for enrolment and online training/assessment via Catapult LMS (Learning Management System). Contact us to learn more.
NOTE: If you are a training provider, please do your own validation, per your Training and Assessment Strategy (TAS).
This unit describes the skills and knowledge required to maintain the operation of basic Information and Communications Technology (ICT) equipment, and the replacement of consumables.
It applies to technical support individuals who, while working under a level of supervision, perform routine tasks within an office environment concerning the maintenance of ICT equipment and replacement of consumables. ICT equipment and consumables includes applications, chemicals, computer accessories, data storage devices, digital cameras, fax and copier supplies, laser and inkjet cartridges, ribbons, scanners and wireless technology modems.
Supersedes and is equivalent to ICTSAS208 Maintain ICT equipment and consumables.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Systems administration and support
Not applicable
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
a site at which ICT equipment maintenance may be carried out
cleaning supplies
a range of consumables, such as those listed within the performance evidence
ICT equipment currently used in industry
equipment documentation required for maintenance activities
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
$17.00 inc GST