Maintain ICT equipment and replace consumables

This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia. It consists of Learning Resource Material (instructional theory), an Assessment Workbook, and information about assessment mapping to the Performance Criteria, Knowledge Evidence, and Performance Evidence requirements of this accredited unit.

Our ICTSAS216 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants. This unit is available for enrolment and online training/assessment via Catapult LMS (Learning Management System). NOTE: If you are a training provider, please do your own validation, in accordance with your Training and Assessment Strategy (TAS).

$17.00 inc GST

Total: $17.00

Unit information about the ICTSAS216 training material in this resource

ICTSAS216 information from training.gov.au.


This unit describes the skills and knowledge required to maintain the operation of basic Information and Communications Technology (ICT) equipment, and the replacement of consumables.

It applies to technical support individuals who, while working under a level of supervision, perform routine tasks within an office environment concerning the maintenance of ICT equipment and replacement of consumables. ICT equipment and consumables includes applications, chemicals, computer accessories, data storage devices, digital cameras, fax and copier supplies, laser and inkjet cartridges, ribbons, scanners and wireless technology modems.

Unit mapping information

Supersedes and is equivalent to ICTSAS208 Maintain ICT equipment and consumables.

Licensing, legislative, regulatory or certification requirements

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit sector or competency field

Systems administration and support

Prerequisite, co-requisite or interdependent assessment of units

Not applicable

Assessment conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • a site at which ICT equipment maintenance may be carried out

  • cleaning supplies

  • a range of consumables, such as those listed within the performance evidence

  • ICT equipment currently used in industry

  • equipment documentation required for maintenance activities

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

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