Confirm and apply privacy and security requirements for cleaning work

This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia. It consists of Learning Resource Material (instructional theory), an Assessment Workbook, and information about assessment mapping to the Performance Criteria, Knowledge Evidence, and Performance Evidence requirements of this accredited unit.

Our CPPCLO3005 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants. This unit is available for enrolment and online training/assessment via Catapult LMS (Learning Management System). NOTE: If you are a training provider, please do your own validation, in accordance with your Training and Assessment Strategy (TAS).

$15.00 inc GST

Total: $15.00

Unit information about the CPPCLO3005 training material in this resource

CPPCLO3005 information from training.gov.au.


This unit of competency specifies the outcomes required to confirm and apply personal and property security procedures when cleaning a work site, and to maintain client privacy. It also involves obtaining and securing property access information and equipment, and confirming and applying procedures when security risks are evident. It covers establishing which areas of the work site are not to be accessed, and maintaining privacy of information obtained in the course of providing cleaning services.

The unit supports the work of cleaners commencing at a new work site. It applies in a range of commercial and residential work sites.

Unit mapping information

No equivalent unit.

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit sector or competency field

Cleaning operations

Prerequisite, co-requisite or interdependent assessment of units

Not applicable

Assessment conditions

The following must be present and available to learners during assessment activities:

  • equipment:

    • access requirements as listed in the range of conditions

  • contingencies:

    • risks to personal safety

  • specifications:

    • alarm activation and deactivation procedures

    • company privacy and confidentiality policy

    • procedures for handling risks to personal or property security

    • reporting requirements and documentation in the event of security incidents

  • physical conditions:

    • commercial or residential cleaning work sites

  • relationships with team members and supervisor:

    • work may be conducted alone or as part of a team


  • as specified by the task

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards

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