BSBPRO401

Application

This unit describes the skills and knowledge required to develop product knowledge in preparation for the sales process.

It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources and who may provide leadership and guidance to others with some limited responsibility for the output of others.

Unit mapping information

This unit supersedes BSBPRO401A Develop product knowledge

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

Industry Capability—Product Skills and Advice

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability – product skills and advice field of work and include access to:

• information sources regarding an organisation’s and competitors’ products, service or ideas
• office equipment and resources
• relevant organisational policies and procedures
• case studies, and where possible, real situations
• interaction with others

Assessors must satisfy NVR/AQTF assessor requirements.