We now offer resources to support Retail SIR streamlined

This is the first release of our new Retail streamlined resources.

This release includes 40 units of competency including all required core units and a range of electives relevant to Certificate II & III in Retail.

View SIR streamlined resources

Need to know more about Streamlining?

We have developed some support materials to help you understand streamlining and how it will affect the training and assessment resources you use. Watch our Snapshot Webinar on Streamlining or read our blog post on Streamlined Training Packages – what does it mean?.

If you have any questions about streamlining or our resources, please call smallprint on 08 8275 9333 or Catapult eLearning on 08 8275 9380  

Retail SIR streamlined core units that we support:

SIR20216 – Certificate II in Retail Services

  • SIRXCEG001 Engage the customer
  • SIRXCOM001 Communicate in the workplace to support team and customer outcomes
  • SIRXIND001 Work effectively in a service environment
  • SIRXIND003 Organise personal work requirements
  • SIRXPDK001 Advise on products and services
  • SIRXRSK001 Identify and respond to security risks
  • SIRXWHS002 Contribute to workplace health and safety

SIR30216 – Certificate III in Retail

  • SIRXCEG001 Engage the customer
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXCOM002 Work effectively in a team
  • SIRXIND001 Work effectively in a service environment
  • SIRXRSK001 Identify and respond to security risks
  • SIRXSLS001 Sell to the retail customer
  • SIRXWHS002 Contribute to workplace health and safety

Retail SIR streamlined elective units that we support:

  • SIRXSLS002 Follow point-of-sale procedures
  • SIRXIND004 Plan a career in the retail industry
  • SIRXCOM003 Promote team cohesion
  • SIRXDLV001 Deliver food products
  • SIRRFSA001 Handle food safely in a retail environment
  • SIRRFSA002 Supervise a food safety program
  • SIRXHWB001 Maintain personal health and wellbeing
  • SIRRINV001 Receive and handle retail stock
  • SIRRINV002 Control stock
  • SIRXMGT001 Supervise and support frontline team members
  • SIRXMKT001 Support marketing and promotional activities
  • SIRRMER001 Produce visual merchandise displays
  • SIRRMER002 Merchandise food products
  • SIRRMER003 Coordinate visual merchandising activities
  • SIRXPDK002 Advise on food products and services
  • SIRXPDK003 Advise on health and nutritional products and services
  • SIRRRTF001 Balance and secure point-of-sale terminal
  • SIRRRTF002 Monitor retail store financials
  • SIRRSTY001 Style the customer
  • SIRXTAD001 Train others in frontline tasks
  • SIRWSLS002 Analyse and achieve sales targets
  • SIRWSLS003 Build sales of branded products
  • SIRXIND002 Organise and maintain the store environment
  • SIRXIND003 Organise personal work requirements
  • SIRXIND005 Develop personal productivity